Making A Clean Difference
Privacy Policy
1. Introduction
1.1 Purpose
At Icon Fix General Building Maintenance Company, We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in connection with our building maintenance services.
1.2 Scope
This policy applies to personal data collected from clients, potential clients, employees, and other individuals who interact with our company, whether through our website, in-person communications, or other means.
2. Information We Collect
2.1 Personal Information
We may collect personal information, including but not limited to:
- Name
- Contact information (phone number, email address)
- Address
- Payment information
- Property details related to maintenance services
- Any other information you provide to us
2.2 Usage Data
We may collect data on how you interact with our website or services, such as IP addresses, browser types, and usage patterns.
2.3 Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
3.1 Service Delivery
We use your personal information to:
- Provide and manage building maintenance services
- Process payments and manage billing
- Communicate with you regarding services, appointments, and updates
3.2 Customer Support
To respond to your inquiries, feedback, and requests for support.
3.3 Improvement of Services
To analyze data and improve our services, website functionality, and customer experience.
3.4 Legal Compliance
To comply with legal obligations, resolve disputes, and enforce agreements.
4. How We Share Your Information
4.1 Service Providers
We may share your information with third-party service providers who assist us in delivering our services, such as payment processors or contractors. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
4.2 Legal Requirements
We may disclose your information to comply with legal requirements, respond to lawful requests, or protect our rights and safety or the rights and safety of others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of such changes and the new entity’s privacy practices.
5. Data Security
5.1 Protection Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
5.2 Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
6.1 Access and Correction
You have the right to access, correct, or update your personal information. To make such requests, please contact us using the details provided below.
6.2 Opt-Out
You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
6.3 Data Deletion
You can request the deletion of your personal information, subject to legal and contractual obligations.
7. Children's Privacy
7.1 Age Restrictions
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
8. Changes to This Privacy Policy
8.1 Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the updated effective date.
9. Contact Us
9.1 Inquiries
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@icon-fix.com